Privacy Policy

Last Updated: January 1, 2026

Silver Shield Alliance ("we," "our," or "us") is committed to protecting the privacy and personal information of all individuals who interact with our services, particularly older adults and their families. This Privacy Policy explains how we collect, use, disclose, and protect your information.

1. Information We Collect

Information You Provide to Us

When you interact with Silver Shield Alliance — through our website, workshops, or consultations — we may collect:

• Name and contact information (email address, phone number)
• Information about your organization or community
• Interests and program preferences
• Any additional information you choose to share with us

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and browser type
• Pages visited and time spent on our site
• Referring website or search terms
• Device type and operating system

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our programs and services
• Respond to your inquiries and consultation requests
• Send you information about our workshops and resources
• Communicate updates relevant to elder safety and technology
• Improve our website and user experience
• Comply with legal obligations

3. Information Sharing

Silver Shield Alliance does not sell, rent, or trade your personal information. We may share information with:

• Service providers who assist us in delivering our programs
• Partner organizations (only with your consent)
• Law enforcement or government agencies when required by law

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Lodge a complaint with a supervisory authority

6. Cookies

Our website may use cookies to enhance your browsing experience. You can set your browser to refuse cookies, though this may affect some features of our website.

7. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website with an updated date.

9. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Silver Shield Alliance
Email: info@silvershieldalliance.org